Contact Center

Stanley Steemer Cleans Up its Digital Strategy

Stanley Steemer Cleans Up its Digital Strategy

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The residential cleaning service company freshens up its media mix.

A Hidden Marketing Asset

A Hidden Marketing Asset

3 ways the contact center can provide data, connections, and interactions that can help move marketing forward.

Navy Federal Heeds the Call

Navy Federal Heeds the Call

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The credit union markets to its military members through contact center agents armed with customer data.

Marketing and customer service leaders unite

Marketing and customer service leaders unite

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It's become imperative for marketing and customer service leaders to collaborate to improve the customer experience and harness opportunities to boost revenue and bolster loyalty.

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SK&A is a leading provider of U.S. healthcare information solutions and databases. As part of IMS Health, SK&A researches and maintains contact and profiling data for over 2 million healthcare providers, including 800,000+ prescribers. SK&A's data supports research and marketing initiatives for life sciences, medical device, managed healthcare, direct marketing, publishing, education and more. SK&A's proprietary databases are telephone-verified twice per year from its world class Research Centers. SK&A enables multi-channel marketing and sets the standard for data quality and reliability. SK&A's customers include many of America's most recognized healthcare, publishing and pharmaceutical institutions.


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SKA

SKA

SK&A is a leading provider of U.S. healthcare information solutions and databases. As ...