Commerce

Content is still king in the omni-channel world

Content is still king in the omni-channel world

Knowledge process outsourcing can help marketers use content to deliver a consistent customer experience across channels.

Yahoo to reorganize consumer-commerce division

Yahoo to reorganize consumer-commerce division By

Following former CEO Scott Thompson's departure, restructuring is on the agenda for Yahoo.

Leveraging mobile and social commerce to deliver a complete customer experience

Leveraging mobile and social commerce to deliver a complete customer experience

Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.

Razorfish hires Paul do Forno as SVP of multichannel commerce

Razorfish hires Paul do Forno as SVP of multichannel commerce By

Publicis Groupe digital agency Razorfish has named Paul do Forno SVP of multichannel commerce, a newly created position, said Shannon Denton, executive sponsor of commerce and president of Razorfish's central region. Do Forno, who reports to Denton, joined in March and is based in Chicago.

Verizon, History Channel latest to tap TV-commerce

By

You know all those times you've said, "Man, I wish the History Channel could sell me a bike?" Well, merry freaking Christmas.

Q&A: John Squire, IBM Coremetrics chief strategy officer

Q&A: John Squire, IBM Coremetrics chief strategy officer By

John Squire, chief strategy officer with marketing technology company IBM Coremetrics, discusses IBM's recent Commerce-as-a-Service and Social Media Marketing product launches. IBM was ranked atop Forrester Research's Oct. 6 web analytics Wave.

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Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

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Here are three must-have data sets that every marketer should include in his or her email strategy.