Chatbots

Cartoon: The Wish Granters

Cartoon: The Wish Granters

By

Your wishes might come true, powered by AI of course

The Monday Stack: Aprimo Stakes Out its Cloud

The Monday Stack: Aprimo Stakes Out its Cloud

By

Our weekly column about marketing tech and ops

One on One: Mahi de Silva on Building Conversational Experiences

One on One: Mahi de Silva on Building Conversational Experiences

By

Mahi de Silva, veteran of mobile advertising, talks about the marketing potential of AI-powered textbots

Facebook Messenger Ads Beta Opens Globally

Facebook Messenger Ads Beta Opens Globally

By

Marketers can now serve ads to Messenger's 1.2 billion monthly users

Cards, Buttons, and Bots (Tweet, Tweet!)

Cards, Buttons, and Bots (Tweet, Tweet!)

By

A look at some Twitter tools for marketers

Chatting About Your First Chatbot

Chatting About Your First Chatbot

By

Planning your first marketing chatbot? Here are some tips

Facebook Bot Simplicity Issues Plagues Adoption

Facebook Bot Simplicity Issues Plagues Adoption

By

The chatbot revolution continues, but poor quality control and confusion of terms weighs heavily on adoption

Oracle Announces New Chatbot and AI Products

Oracle Announces New Chatbot and AI Products

By

The latest chatbot, AI, and orchestration innovations announced today

Facebook Bot Reboot Intriguing for Businesses

Facebook Bot Reboot Intriguing for Businesses

By

Chatbots may finally be ready for widespread adoption

Will Marketing Survive the Future?

Will Marketing Survive the Future?

By

What's the point of marketing when the tech decides for you?

The Technology Kohl's CTO Is Using to Drive Retail Transformation

The Technology Kohl's CTO Is Using to Drive Retail Transformation

By

Ratnakar Lavu talked about the department store chain's chatbot, mobile, and personalization initiatives at Retail's Big Show

They Came By Tweet, They Came By App, and They Left A Message

They Came By Tweet, They Came By App, and They Left A Message

By

Social media, apps, and instant message platforms are fighting for smartphone real estate and for consumer attention. Marketers are still learning how to apply analytics to this multi-channel world

Dstillery's Perlich Finds Skepticism Key for Any Data Scientist

Dstillery's Perlich Finds Skepticism Key for Any Data Scientist

By

A conversation with her father paved that way for a future in data science

How Chatbots Talk Up IoT Measures in Analytics

How Chatbots Talk Up IoT Measures in Analytics

Chatbots are becoming essential tech for enhancing the value of IoT devices, websites, and apps. This post examines how analytic reporting must accommodate that enhancement.

American Eagle Outfitters and Aerie Give Customers the Gift of Chatbots This Holiday Season

American Eagle Outfitters and Aerie Give Customers the Gift of Chatbots This Holiday Season

By

The retail brands launch two different chatbot experiences that provide target audiences with information and inspiration.

What People Don't Know About Chatbots, From the Creators Themselves

What People Don't Know About Chatbots, From the Creators Themselves

By

Some thoughts on the emerging marketing opportunity

Why Facebook Messenger Will Win Out

Why Facebook Messenger Will Win Out

By

Integrating with mobile banking proves the company is miles ahead in the messaging apps game.

One on One: Fred Hsu on Training Smart Chatbots

One on One: Fred Hsu on Training Smart Chatbots

By

An omni-channel customer service platform battles "dumb bots" with machine learning

The Age of Virtual Assistants is Upon Us

The Age of Virtual Assistants is Upon Us

By

Google seems to be following its contemporaries in rebuilding its offerings around VA.

The Era of 'Man and Machine' Marketing

The Era of 'Man and Machine' Marketing

By

What does "brand" look like in the future and how will humans and technology shape that evolution?

DMNotes: Chatbots, Olympics, and 'Suicide Squad'

DMNotes: Chatbots, Olympics, and 'Suicide Squad'

By

DMN Editors sound off on the items of the week that caught their respective eyes.

Bots Not Yet Ready for Prime Time

Bots Not Yet Ready for Prime Time

By

Plenty of promise, but low adoption

Robots Are Taking Over Retail

Robots Are Taking Over Retail

By

The question is whether the proliferation of retail virtual assistants and chatbots is enhancing or absorbing the roles of humans agents.

The Digital Culture and Marketing Buzzwords We'll Use in 2017

The Digital Culture and Marketing Buzzwords We'll Use in 2017

By

The fun ways we'll describe our new future of VR, AR, chatbots, AI, and use of social media

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above