Can analytics software help you write stronger Web copy?
Brett Zucker, CTO of Bridgeline Software, and Bob Bly, freelance copywriter
November 05 2009
Forrester Research says that the effectiveness of conventional stand-alone web analytics software is limited by the "action chasm." The action chasm is the delay in action between when an analytics report is generated vs. when it is read, reviewed and acted upon. The longer the delay between metric measurement and corrective action, the more money you leave on the table.
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