Call_Solutions Continues Teleservices Buying Binge
Terms of the purchase were not released. Great Plains Development operates three call centers in the North Dakota towns of Bottineau, Fessenden and Garrison, with a total of 96 workstations.
Great Plains Development call centers employ 200 representatives and add $3 million to the North Dakota economy. With the addition of the Great Plains Development facilities, Call_Solutions now owns 13 call centers with a total of 880 workstations and more than 1,400 representatives.
Call_Solutions was founded in November by George Dalton, former chairman/CEO of data processing and information management systems provider Fiserv. In addition to the Great Plains Development locations, the company has call centers in Altamonte and Clearwater, FL; Glendive and Harve, MT; Omaha, NE; Bismarck and Williston, ND; Bethlehem, Horsham and Philadelphia, PA; and Waukesha, WI.