Call Center

The Wednesday Stack: Legislation, Integration, Recommendations

The Wednesday Stack: Legislation, Integration, Recommendations

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GDPR prep at Demandbase, a steadier ship at Sales Navigator, and AI-keyword spotting from CallRail

Connecting Conversations to Personalize Marketing

Connecting Conversations to Personalize Marketing

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Intercom is all about speaking to customers as if they're known individuals

The Impact of AI: Rajesh Nambiar of Xavient

The Impact of AI: Rajesh Nambiar of Xavient

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Throughout this week, practitioners and thought-leaders share commentary on our theme topic

Invoca Taps Into IBM Watson

Invoca Taps Into IBM Watson

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Invoca puts AI at the heart of its voice marketing strategy

One on One: Jim Lochry says Inbound and Outbound are Both Important

One on One: Jim Lochry says Inbound and Outbound are Both Important

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Jim Lochry of ConnectLeader talks about how to build trusted relationships with buyers

Five9 on Dealing with Einstein

Five9 on Dealing with Einstein

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AI isn't yet ready to replace human contact

DialogTech Wants to Close the Last Gap

DialogTech Wants to Close the Last Gap

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DialogTech wants to close the gap between mobile display ad clicks and the phone call which follows

One on One: Those High Impact Moments with Ryan Nichols

One on One: Those High Impact Moments with Ryan Nichols

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Ryan Nichols of Zendesk talks about bringing businesses and customers closer together

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Company of the Week

USAData helps businesses find new customers and grow their current customers through a combination of data and digital marketing services, and easy-to-use SaaS technology products. We enrich customer data so businesses can more effectively target and communicate with customers, and connect them with their best look-alike prospects through digital and traditional channels. We make it easy through simple, self-serve applications and APIs, as well as through full-service programs managed by our Data and Digital experts. 

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Relive the 2017 Marketing Hall of Femme

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