September 11, 2012
There are three inevitabilities in the world: death, taxes, and information silos—but Aprimo is attempting to drive customer engagement with a tool designed to link marketing and the contact center.
July 10, 2012
KANA Software, Inc. has acquired contact center technologies provider Sword Ciboodle
November 23, 2011
Caller ID is supposed to be a bulwark when it comes to unwanted calls. Not anymore.
Butterball has named Young & Rubicam New York its agency of record. The relationship took effect last week and was announced November 22.
November 02, 2010
E-commerce retailer Quidsi today launched its third e-commerce site, BeautyBar.com, carrying luxury beauty products with a price point ranging from $20 to a $715 anti-aging cream.
What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)
Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.
Here are three must-have data sets that every marketer should include in his or her email strategy.