Brand Advocacy

Turning Loyal Customers Into Brand Evangelists

Turning Loyal Customers Into Brand Evangelists By

Customer loyalty and brand evangelism is all about engagement, whether you're a regional brand or a national corporation.

Women Lead in Brand Advocacy

Women Lead in Brand Advocacy By

3 strategies marketers need to know to tap into their female influencers

Infographic: Rounding up Brand Advocates

Infographic: Rounding up Brand Advocates By By

Don't leave customer interactions unbridled. Engage in two-way conversations.

Marketers Should Want Participation Trophies

Marketers Should Want Participation Trophies By

The marketer's role is no longer to persuade customers to think differently, but to ask them to become part of something.

Brands recognize the "I" in influencer in social media

Brands recognize the "I" in influencer in social media By

Companies with social marketing plans are placing increased emphasis on the importance of brand advocates.

Another Day, Another Three Billion Recommendations

Another Day, Another Three Billion Recommendations By

The power of people who love and recommend brands is awesome to behold. Just ask brand advocacy specialist Rob Fuggetta.

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Delivered: Fitness Postcards

Delivered: Fitness Postcards

What's in our mailbox this month: fitness postcards from Retro Fitness, American Woman Fitness Centers, Union's United Taekwondo Academy, and Bally Total Fitness. (We're totally pumped.)

Liking Social Data

Liking Social Data

Social data can improve a brand's bottom line and customer relationships. Just ask brands Infiniti and Diamond Nexus.

Everyday Email Essentials

Everyday Email Essentials

Here are three must-have data sets that every marketer should include in his or her email strategy.