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Battle of the Brands

Teenage apparel retailers struggle to integrate across marketing channels
Features

Teenage apparel retailers struggle to integrate across marketing channels

Abercrombie & Fitch and American Eagle Outfitters use diverse direct marketing approaches to sell similarly priced apparel to teenagers and young adults.
Multichannel Retail/E-commerce

Customer loyalty strategies determine the department store champion

In addition to long-standing tenure in the retail space, Wal-Mart Stores and Sears Holdings Corp. apply a similar approach to direct marketing, including direct mail, email, social media outreach, loyalty rewards and extensive e-commerce platforms.
 
Multichannel Retail/E-commerce

Office supply chains apply integrated 
strategies to stoke sluggish sales

Office supply chains Staples and Office Depot started the year in equally disappointing fashion.
 
Multichannel Retail/E-commerce

Theater titans unleash multichannel
 strategies to fill seats

As the holiday movie season gears up, so do the marketing programs of theater operators AMC Entertainment and 
Regal Entertainment Group — marketing strategies that have come to rely upon online sales of tickets and partnerships with online ticket vendors.
 
Multichannel Retail/E-commerce

Cola giants scurry to attract younger 
consumers in decades-long turf war

At first glance, the marketing strategies of Coke and Pepsi — the two ubiquitous, global players that have dominated the soft drink market for decades — might appear more similar than different.
 
Multichannel Retail/E-commerce

Athletic apparel and equipment chains 
blend digital and traditional channels

A wholly integrated approach to direct marketing and 
e-commerce has elevated Sports Authority and Dick's Sporting Goods to the top of the athletic equipment leader board. Both brands offer similar multichannel approaches that include on- and offline circulars, email newsletters, social media and an e-commerce platform.
 
Multichannel Retail/E-commerce

Furniture titans face off with multichannel 
tactics

Because of the housing crisis, it's been a challenging couple of years for home-furnishings retailers such as Pottery Barn and Crate & Barrel. However, business is looking up, particularly online.
 
Multichannel Retail/E-commerce

Hardware chains match multichannel efforts nearly nail for nail

With more and more consumers using digital technology throughout the purchase process, home specialty retailers such as The Home Depot and Lowe's are bridging their in-store offerings with a multichannel approach to keep up with the various consumer touchpoints. The two companies share a foundational strategy and execution, if little else.
 
Multichannel Retail/E-commerce

Sandwich shops compete for $5 lunch 
emphasizing health and value

With cost-conscious consumers looking for cheap, healthy lunch options, sandwich chains are focused on marketing that highlights value. Fast food purveyors Subway and Quiznos both promote sandwiches to consumers as a healthy alternative to burgers and fries at a competitive $5 price point.
 
Multichannel Retail/E-commerce

Auto maintenance chains race to take lead in digital

Millions of American consumers obsess over their cars out whether for fun or out of necessity. Competing for the business of auto aficionados and do-it-yourselfers are many auto repair and maintenance chains, including AutoZone and Pep Boys.