Barber Wins DMA Teleservices Award

Share this article:
MIAMI -- Kathryn Barber, president of Barber Consulting, received the 2003 Teleservices Excellence Award yesterday from the Direct Marketing Association Teleservices Council.


Barber began her career as a telephone service representative 25 years ago and went on to hold senior management positions at teleservices providers and clients. She formed her own consultancy in 1989, took a job as president of telemarketing at LCS Industries in 1992 and returned to her consultancy in 1996.


She now runs Barber Consulting, Atlantic Highlands, NJ, with her husband, Joel.


She is past chairwoman of the DMA Teleservices Council and current treasurer of the American Teleservices Association board of directors. This year she plans to publish a novel, "Hippie Chick Turns 50."


The award is given yearly to a teleservices leader in recognition of contributions to the industry. Previous winners include industry veterans Sandy Pernick, president of S. Pernick and Associates, and Jon Hamilton, principal of JHA Telemanagement.


Barber received the award at the DMA Teleservices Conference 2003, held here at the Doral Golf Resort & Spa. She said her main concern with the industry today was that those who seek to limit telemarketing are unaware that they deprive workers, many of whom are underprivileged, of a chance to improve their situation.


"I started on the telephones and made my way up the ranks," she said. "They're going to take that opportunity away from a lot of people."


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.

2014 Essential Guide to Omnichannel Marketing

2014 Essential Guide to Omnichannel Marketing

The 2014 Essential Guide to Omnichannel Marketing‚ÄĒeverything you need to know about Omnichannel, all in one spot. Read on for insight.