Bank Picks Harland for CRM

Share this article:
Home Valley Bank has licensed Harland Financial Solutions' Touche.


Touche, developed for financial institutions, provides instant enterprise-wide access to all customer interactions, issues and resolution tracking, automated task generation synched to designated employees, call center management and sales and referral tracking.


Touche can be integrated with a financial institution's host processing and third-party systems, including Harland's Max$ell system or other marketing customer information file solution.


Home Valley Bank, Cave Junction, OR, plans to use Touche's customer interaction history and integration abilities. The bank has been using Harland's Max$ell MCIF since 1997.


Share this article:
You must be a registered member of Direct Marketing News to post a comment.
close

Next Article in Data/Analytics

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

Featured Listings

More in Data/Analytics

Acxiom East?

Acxiom East?

Ogilvy & Mather launches OgilvyAmp, a think tank for data-driven marketers headed by expatriates from Little Rock's best-known data company.

Epicor to Acquire Analytics Provider QuantiSense

Epicor to Acquire Analytics Provider QuantiSense

Retail solutions provider seeks to up its data analytics game for large and midsized retailers.

One Third of Companies Fail to Measure Data Quality ROI

One Third of Companies Fail to Measure Data ...

Twenty percent of companies assume their data quality tools pay off, while another 10% doesn't monitor ROI at all.