Analytics

'Moneyball' for Marketing and Sales Professionals

'Moneyball' for Marketing and Sales Professionals

The playbook for turning data science into business growth.

Real-Time Data That Sparkles

Real-Time Data That Sparkles By

Natural candle company Diamond Candles uses real-time social and sales data to pump up its fan base and bring in revenue.

An Elixir for Digital Marketing Health

An Elixir for Digital Marketing Health

Marginal return analysis helps marketers identify the optimal multichannel marketing mix.

10 Things Thoroughly Modern Marketers Should Be Doing

10 Things Thoroughly Modern Marketers Should Be Doing By

Marketers admit to being gridlocked by all the options jamming their radars in the digital age. Here's a list to help them get on the right course.

Q&A: Gareth Herschel, research director, Gartner

Q&A: Gareth Herschel, research director, Gartner

Gartner's Gareth Herschel talks predictive analytics, social data, and tips for getting ahead of the analytics game.

Getting to the Second Sale

Getting to the Second Sale

How marketers can move one-and-done customers to repeat buyers.

Measuring Customer Loyalty

Measuring Customer Loyalty

The data gained from loyalty programs is invaluable for direct marketing planning.

I Am a Segment

I Am a Segment By

If you know something valuable about your customers, use it.

Real Time Guessing Is No Substitute for Data

Real Time Guessing Is No Substitute for Data

CMOs are looking for more results and analytics to prove the value of their efforts—and the world is moving quickly, so there's pressure to keep up.

Small Businesses Enlarge Their Game

Small Businesses Enlarge Their Game By

Some SMBs are playing at a higher level with analytics that provides insight more readily available to their enterprise competitors.

Video: Quinn Jalli, SVP, Strategic Initiatives Group, Epsilon

Video: Quinn Jalli, SVP, Strategic Initiatives Group, Epsilon By

What's in when it comes to the inbox? Epsilon's Quinn Jalli talks email with Direct Marketing News Editor-in-Chief Ginger Conlon.

At Caesars, Digital Marketing Is No Crap Shoot

At Caesars, Digital Marketing Is No Crap Shoot By

When it comes to ROI in digital marketing, Caesars isn't gambling. Here's how it uses analytics to plan and cash in on its promotional activities.

Data-Driven Customer Experience

Data-Driven Customer Experience

Leveraging the power of Big Data analytics—through the integration of all data elements—is a new approach and a must for the faster decision making required today.

Why Big Data Is a New Ball Game

Why Big Data Is a New Ball Game

It is understandable for marketers to feel a little underwhelmed by the Big Data revolution.

Havas Worldwide Launches 'Shared Owned & Earned' Media Unit

Havas Worldwide Launches 'Shared Owned & Earned' Media Unit By

The launch of Havas Worldwide's Shared Owned & Earned media unit, which the agency will announce tomorrow, reflects a shift in the way brands evaluate their marketing campaigns in less-traditional channels like social media.

The Constant Social Disruption

The Constant Social Disruption By

Ben Watson, VP of marketing at HootSuite—known for its social media management solutions—says that there will be even more disruption in 2013 that brands will have to address, especially as they further extend into social networks.

Social Marketing's Golden Age Starts Now

Social Marketing's Golden Age Starts Now

Marketing is the tip of the spear when it comes to social media adoption within an enterprise.

Marketers Make Their 2013 Wish List

Marketers Make Their 2013 Wish List By

A bit more marketing technology and a bit less hype would be welcome changes in 2013, as marketers continue to adapt to an ever-changing marketplace.

Overlook This Data Issue and Lose Customers

Overlook This Data Issue and Lose Customers By

Don't get so distracted by Big Data that other challenges or opportunities go unheeded.

4 Data Issues Marketers Should Not Ignore

4 Data Issues Marketers Should Not Ignore

Big Data may be top-of-mind, but there are other important data issues that marketers must stay focused on.

Data in Harmony

Data in Harmony

A healthy relationship with customer data, which requires compromise, does more than bring marketers peace of mind—it produces results.

Big Data presents big opportunities for marketers in 2013

Big Data presents big opportunities for marketers in 2013

Marketing will continue to drive momentum for Big Data analytics and the business gains possible from deep customer insight.

Three small steps to Big Data adoption

Three small steps to Big Data adoption

When it comes to your customers, are you relying on data or do you still rely on intuition when making decisions?

Think all your marketing automation problems are solved with the right technology? Think again

Think all your marketing automation problems are solved with the right technology? Think again

How a people-driven technology approach helps companies avoid five marketing automation pitfalls.

A new view of Big Data for direct marketers

A new view of Big Data for direct marketers

Direct marketers should adopt, in conjunction with Big Data, the concept of Big Measurement.

SAS and IBM catch an analytical Wave

SAS and IBM catch an analytical Wave By

Forrester's report on customer analytics providers examines how well these firms meet the needs of today's marketing organizations.

Making data big and smart with data intelligence

Making data big and smart with data intelligence By

Real-time data is what marketers want; old-time analytics is what they've got.

Saving your CMO

Saving your CMO

You want to deliver on digital's promise of anytime, anywhere engagement, but also tie your investments to business results. Here are five tips to get that done.

Are you really doing direct marketing?

Are you really doing direct marketing?

Too many marketers overlook the essential ingredient of direct marketing: Testing.

Salesforce.com: transcending "likes" for deeper social insights

Salesforce.com: transcending "likes" for deeper social insights By

The CRM company announced that it has added 20 social analytics providers into its Social Insights ecosystem for Marketing Cloud, as well as a new business model around the piloting and purchasing process.

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