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Analysis Articles

State taxes may impact affiliates across US

September 14, 2009

The Performance Marketing Alliance (PMA) is the latest organization to oppose state tax collection policy based on affiliate marketer location. The trade group announced support on September 2 for a pending New York Supreme Court lawsuit filed by Amazon.com and Overstock.com in July.
 

Digital music marketers turn up the volume

August 31, 2009

Marketers are looking for ways to further capitalize on the growing interest among consumers in digital music.
 

Mobile leaders recoil from the spam trap

August 17, 2009

Because mobile phones continue to evolve and consumer adoption is still growing, mobile compliance can be a tricky area. While mobile spam is not new, the definition of what is and is not mobile spam is still being studied by the Federal Trade Commission (FTC), the Mobile Marketing Association (MMA), Forrester Research and the Wireless Association (CTIA).
 

USPS mulls delivery, office cuts to save itself

July 27, 2009

Mailers, US Postal Service officials and legislators have been keeping a close eye on the agency's attempts to rescue itself from a pending financial crisis at the end of this fiscal year.
 

Rising coupon fraud weighs on marketers

July 13, 2009

Digital coupons help marketers boost brand loyalty at a time when consumers are more budget-conscious than ever, but coupon fraud is growing.
 

Engagement metrics evolve beyond CTR along with Web display ad technologies

June 15, 2009

The New York Times ran an article on May 31 titled "Put ad on Web. Count clicks. Revise."
 

The impact of June's digital TV transition

May 29, 2009

On June 13, 2009, television stations will begin broadcasting digital over-the-air signals, which will change the way that consumers receive television broadcasting from analog to digital.
 

Companies must take e-mail authentication seriously to protect brands and domains

April 20, 2009

Many e-commerce and multichannel retailers need to go to greater lengths to preĀ­vent deceptive e-mail and phishing scams, according to industry group the Online Trust Alliance (OTA).
 

Emerging 'social CRM' trend is led by desire to get more personal with wired consumers

April 06, 2009

"Social CRM" is one of the latest buzz terms in the CRM community, and lately, some major players in the space have been taking up the call. In mid-March, Salesforce.com added a Twitter application to its Service Cloud, allowing clients to search, monitor and join Twitter-based customer conversations.
 

Retailers reach out to their local customers to drive loyalty and sales in the recession

March 30, 2009

Despite a slight uptick in retail sales for January and February, 2009 promises more hard times for many retailers.