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Analysis Articles
Credit laws force new marketing approach
Mary Elizabeth Hurn March 01, 2010
Card-issuing companies now must give consumers 45 days' notice if they change interest rates or most fees or agreement terms, according to the Credit Card Accountability, Responsibility and Disclosure Act.
Walmart restructures to boost e-commerce
Kevin McKeefery
February 15, 2010
Walmart is best known for its big-box stores, but the retail giant has positioned itself for a future where e-commerce plays a larger role by instituting management and structural changes.
CMO hires show focus on direct, digital ROI
Nathan Golia
February 01, 2010
A steady stream of CMO turnover stories is a long-established part of the marketing landscape. Yet an emphasis on customer retention and digital initiatives, as well as the stubborn economy, is resulting in more companies now filling the position with marketers with database and digital experience.
Google, Apple battle for mobile dominance
Dianna Dilworth
January 18, 2010
Apple recently acquired Quattro Wireless, a mobile Web advertising firm — a space in which Google is the dominant player. Google, meanwhile, is selling its new smartphone, the Nexus One, on its Web site.
Pepsi abandons Super Bowl in favor of CRM
Frank Washkuch
January 04, 2010
This year, the soft drink brand is breaking tradition, opting for a digital CRM program to drive a two-way discussion with consumers instead of a splashy, Super Bowl spot for its flagship soft drink.
AmEx's new division displays value of data
Chantal Todé
December 14, 2009
The data and analytics market has seen considerable action this year, from Merkle's deal for CognitiveData to Adobe's acquisition of Omniture. Even credit card giant American Express launched an analytics and consulting division last month.
US nonprofits add digital to holiday arsenal
Frank Washkuch
November 09, 2009
With consumers' budgets already stretched thin by the recession, many nonprofit marketers are adding digital elements to their end-of-year fundraising efforts. For instance, United Way recently launched a partnership with Games that Give, a casual gaming site that gives consumers an avenue to donate to charity.
Layaway returns to retailers — on the Web
Chantal Todé
October 26, 2009
Add Toys "R" Us to the list of retailers that recently introduced or reintroduced in-store layaway — a service that had been eliminated by many retailers.
DMers work to comply with FTC freebie rule
Carol Krol
October 12, 2009
Bloggers and marketers will soon have to disclose any freebies and payment arrangements made in exchange for product reviews.
USPS branch closures unlikely to affect DM
Frank Washkuch
September 28, 2009
A US Postal Service proposal to close office branches to cut costs at the financially troubled agency is making news headlines and has resulted in small uproars on the local level.
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