Amazon.com in Patent Suit
Intouch alleges that Amazon violated its patented technology, which allows users to listen to a sample of a CD before making a purchase.
Thomas Benton and Jane Berzan will preside over an event indicative of an association serving a wider array of industry segments.
The president of the company's Iberia Business Unit will take over from Joe Tripodi upon his retirement in February.
A majority of marketers rank customer satisfaction improvements as paramount in the technology investment decisions.