Alorica Acquires Call Center

Share this article:
Alorica Inc., a customer relationship management agency, has bought a 30,000-square-foot call center to enhance its customer-support capabilities.


The 400-seat center in Clovis, NM, formerly belonged to an Internet service provider, DSL and Web-hosting services firm, Alorica said. The center has an existing, trained staff that will be kept on to serve Alorica customers.


The identity of the call center's former owner was not disclosed. Alorica also declined to reveal financial details of the agreement.


Chino, CA-based Alorica was founded in November 1998 and one month later bought a customer interaction center from Packard Bell/NEC Inc. Its client list includes NEC Computers, American Express, U.S. Robotics Inc. and eMachines, a provider of low-cost computer systems.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

News Byte: Comcast Expanding Global Ad Delivery Through Partnership

News Byte: Comcast Expanding Global Ad Delivery Through ...

Through a partnership with Adstream , Comcast's AdDelivery Service expands its footprint across the globe.

40 Under 40 2014: Nominations Are Now Open!

40 Under 40 2014: Nominations Are Now Open!

It's time to nominate the 2014 crop of young marketing luminaries for Direct Marketing News's 40 Under 40 Awards. The deadline is Friday, June 6, 2014.

News Byte: MediaCrossing Partners with ASL Marketing on Youth Marketing Tool

News Byte: MediaCrossing Partners with ASL Marketing on ...

The digital media trading firm and marketing database company aim to help marketers target 13 to 34 year olds.