Alorica Acquires Call Center

Share this article:
Alorica Inc., a customer relationship management agency, has bought a 30,000-square-foot call center to enhance its customer-support capabilities.


The 400-seat center in Clovis, NM, formerly belonged to an Internet service provider, DSL and Web-hosting services firm, Alorica said. The center has an existing, trained staff that will be kept on to serve Alorica customers.


The identity of the call center's former owner was not disclosed. Alorica also declined to reveal financial details of the agreement.


Chino, CA-based Alorica was founded in November 1998 and one month later bought a customer interaction center from Packard Bell/NEC Inc. Its client list includes NEC Computers, American Express, U.S. Robotics Inc. and eMachines, a provider of low-cost computer systems.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

NBA Names Insurance Exec as its CMO

NBA Names Insurance Exec as its CMO

Nationwide and State Farm veteran Pamela El takes the league's marketing helm next month.

Bloomberg Names Bigley CMO

Bloomberg Names Bigley CMO

Communications chief Deirdre Bigley is appointed head of global marketing for the business and financial news company.

2014 Essential Guide to Omnichannel Marketing

2014 Essential Guide to Omnichannel Marketing

The 2014 Essential Guide to Omnichannel Marketing‚ÄĒeverything you need to know about Omnichannel, all in one spot. Read on for insight.