Allstate Settles PA No-Call Complaint

Share this article:
Allstate Insurance Co. and its telemarketing service agency, Telemarketing Results Inc., agreed yesterday to pay $23,000 to settle a no-call list violation complaint, the Pennsylvania attorney general's office said.


Consumers filed about 60 no-call complaints in response to calls made by agents from Telemarketing Results, Mound, MN, on behalf of Allstate, Northbrook, IL, to promote and sell insurance policies and services, the attorney general's office said. The calls were made between December 2002 and June 2003, the office said.


Though the service agency made most of the calls, calls also were made by Allstate agents inside Pennsylvania, the office said. The service agency had purchased the state no-call list but failed to use it properly, and the Allstate agents also had access to the list, according to the attorney general.


Consumers further complained that the callers failed to identify themselves or the company on whose behalf they were calling properly, the attorney general's office said.


In addition to a monetary payment, the companies agreed to avoid such violations of telemarketing regulations in the future.


Allstate's share of the payment was $10,000, including $2,000 for state investigation costs, while Telemarketing Results paid $12,000 in civil fines and $1,000 for investigation costs.


Share this article:

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in News

News Byte: Comcast Expanding Global Ad Delivery Through Partnership

News Byte: Comcast Expanding Global Ad Delivery Through ...

Through a partnership with Adstream , Comcast's AdDelivery Service expands its footprint across the globe.

40 Under 40 2014: Nominations Are Now Open!

40 Under 40 2014: Nominations Are Now Open!

It's time to nominate the 2014 crop of young marketing luminaries for Direct Marketing News's 40 Under 40 Awards. The deadline is Friday, June 6, 2014.

News Byte: MediaCrossing Partners with ASL Marketing on Youth Marketing Tool

News Byte: MediaCrossing Partners with ASL Marketing on ...

The digital media trading firm and marketing database company aim to help marketers target 13 to 34 year olds.