West Teleservices Changes Management Team

Share this content:
West Teleservices, Omaha, NE, restructures management on the heels of the company's failed effort to buy back 15 percent of the company's remaining shares, which are publicly held.


Effective last month Thomas Baker becomes president and CEO; Gary West and Troy Eaden each become co-chairman; Nancee Berger assumes the role of COO; Mark Lavin becomes president, operator of teleservices; Jill Vacek becomes executive vice president of operations; Steven Stangl assumes the position of executive vice president.


"These management changes are an important step as we continue to strive to provide our clients with the absolute best executive and management team to produce superior results on behalf of our clients," Eaden said. "Each of these executives has contributed tremendously to the growth and success of the entire West organization. With this new structure, their efforts will assist me as I continue to place my focus on future strategic planning for the West Teleservices Corporation."

Sign up to our newsletters

Company of the Week

We recently were named B2B Magazine's Direct Marketing Agency of the Year, and with good reason: We make real, measureable, positive change happen for our clients. A full-service agency founded in 1974, Bader Rutter expertly helps you get the right message to the right audience at the right time through the right channels. As we engage our clients' audiences along their journey, direct marketing (email, direct mail, phone, SMS) and behavioral marketing (SEM, retargeting, contextual) channels deliver information relevant to the needs of each stage. We are experts at implementing and leveraging marketing technologies such as CRM and marketing automation in order to synchronize sales and marketing communications. Our team of architects and activators plan, execute, measure and adjust in real time to ensure the strategy is working as needed and change things if it's not.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above