The game changers: Online exclusive

Five more agency leaders share their thoughts on direct marketing's evolution

Click the photos below to see Q&As with agency leaders.

Dianne Wilkins, CEO, Critical Mass

Greg Banks, North American president, Javelin Direct

Lynn Fantom, chairman/CEO, ID Media

Mark Miller, president, RMG Connect

Nowell Upham, EVP, promotional marketing, The Marketing Arm

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