Tele-Response Center Adds CSR Seats

Share this content:
Tele-Response Center Inc., a direct response agency and outsourcer, expanded the number of seats in two of its call center operations.


The Philadelphia-based firm grew its hometown call center from 48 seats to 72 and its Weston, WV, location from 86 to 108. The third, in Parkersburg, WV, remains at 84.


"Tele-Response's growth has come from being able to provide integrated customer analytics, direct mail and compliance-driven teleservices work for its nonprofit and commercial accounts," said Jeffrey Plaut, vice president of sales and marketing at Tele-Response Center.


Agency clients include the Multiple Sclerosis Association of America, H&R Block Mortgage, Special Olympics of Pennsylvania and Aegis Mortgage.


The agency expects to increase revenue this year from helping clients comply with federal and state telemarketing regulations as part of integrated direct marketing programs.


Sign up to our newsletters

Company of the Week

Brightcove is the world's leading video platform. The most innovative and respected brands confidently rely on Brightcove to solve their most demanding communication challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove enables customers to drive compelling business results.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here

Relive the 2017 Marketing Hall of Femme

Click the image above