Precision Response Corp. Deploys Quintus Solution for Ticketmaster

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Precision Response Corp., Fort Lauderdale, FL, said last week it has integrated the Quintus eContact platform to provide Web-based customer service for Ticketmaster.

The solution is designed to facilitate consumer e-mail communications between Ticketmaster's national network of multimedia contact centers.

PRC and Ticketmaster both are divisions of USA Networks Co. Inc.

PRC provides traditional call center and e-commerce customer-care technologies and services.

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