FTC Settles Suit Against Telemarketing Firm

Share this content:
The Federal Trade Commission settled a lawsuit yesterday against a company it accused of running a bogus office supply telemarketing scheme.


Laser Express of Tennessee Ltd. Inc., Nashville, TN, agreed to pay $374,000 in restitution to consumers as part of the settlement, which prohibits the company from engaging in the telemarketing of office supplies.


Laser Express sold ink toner and other office supplies to businesses, nonprofit organizations and government institutions. According to the FTC, the company routinely billed its customers for merchandise they had not ordered. Laser Express sometimes claimed that a former employee of the customer had ordered supplies, the FTC said.


The FTC suit also claimed that Laser Express used deceptive claims in its telemarketing efforts. In some cases, Laser Express billed customers at prices that were higher than usual for office supplies, then claimed its products were longer-lasting than ordinary office materials.


The lawsuit against Laser Express was part of Operation Misprint, an FTC effort launched in December 1999 to abolish fraudulent office supply telemarketing schemes.

Sign up to our newsletters

Company of the Week

Since 1985, Melissa has helped thousands of companies clean, correct and complete contact data to better target and communicate with their customers. We offer a full spectrum of data quality solutions, including global address, phone, email, and name validation, identify verification - available for batch or real-time processes, in the Cloud or on-premise. Our service bureau provides dedupe, email/phone append and geographic/demographic append services for better targeting and insight. For direct mailers, Melissa offers easy-to-use address management/postal software, list hygiene services and 100s of specialty mailing lists - all with competitive pricing and excellent customer service.

Find out more here »

Career Center

Check out hundreds of exciting professional opportunities available on DMN's Career Center.  
Explore careers in digital marketing, sales, eCommerce, marketing communications, IT, data strategies, and much more. And don't forget to update your resume so employers can contact you privately about job opportunities.

>>Click Here