Davox, SBC in Reseller Pact

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Davox Corp. said Monday it sealed a reseller agreement with diversified telecommunications firm SBC Communications, San Antonio, allowing SBC to resell Davox's inbound, outbound and customer contact technology solutions.

SBC, parent of Southwestern Bell, Ameritech, Pacific Bell and other brands, said the relationship with Davox, Westford, MA, would allow it to offer its clients a broader package of integrated solutions. For Davox, which provides call center solutions for direct marketers and other entities, the agreement will help it broaden its reach to new customers.

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