Advanta selects Davox solution

Share this article:
Financial services firm Advanta Corp. Spring House, PA, selected Davox Corp., Westford, MA, to provide customer interaction management solutions for a contact center operated by a subsidiary in Gibbsboro, NJ.


Davox's Ensemble solution has been installed in the contact center operated by Advanta Business Cards, which provides credit cards to small businesses.


Davox's software assists with inbound and outbound call management, Web and e-mail interaction and workforce management.
Share this article:
close

Next Article in Agency

Sign up to our newsletters

Follow us on Twitter @dmnews

Latest Jobs:

More in Agency

Yo-ho, Yo-ho! An Automated Life for Me [Infographic]

Yo-ho, Yo-ho! An Automated Life for Me [Infographic]

Increased productivity is the real Hook for marketing automation.

Russ Klein Tapped to Head American Marketing Association

Russ Klein Tapped to Head American Marketing Association

The former Burger King and 7-Eleven CMO takes over as the organization looks to expand globally.

Publicis Launches New Digital Agency

Publicis Launches New Digital Agency

Roar, an amalgam of top digital talent from across Publicis Groupe, will be led by Zenith OptiMedia veteran Sean Reardon.