Loyalty Programs Articles

Virgin America loyalty program takes off

Lauren Bell October 08, 2008

Virgin America airline has teamed with Loyalty Lab to start offering rewards through its Elevate frequent fliers program. Fliers have been able to collect points — based on dollars spent, not miles traveled — with the airline since its launch in August 2007 and, as of six months ago, they are able to view their point balances online. Points redemption online started this month.
 

Southwest adds to business traveler services

Lauren Bell October 02, 2008

Southwest Airlines has added a new fast-lane perk to its Rapid Reward loyalty program, which it is also extending to its Business Select passengers.
 

Gander Mountain boosts loyalty for growing retail efforts

Lauren Bell September 30, 2008

Following its recent launch of an e-commerce site and catalog, sporting and outdoor goods retailer Gander Mountain has signed a private label credit card agreement with Alliance Data Systems Corp.
 

Creative campaigns from Sean Kimerling Testicular Cancer Foundation, Widmer Brothers Brewing Co. and Arby's

September 15, 2008

Sean Kimerling Testicular Cancer Foundation uses humor in viral videos; Brothers, beer and online marketing is the recipe for Widmer Brothers Brewing Co.; and Arby's tests its discount card program.
 

Graco finds social a success

Chantal Todé September 15, 2008

While parenting bloggers play a big role in Graco's new, integrated market­ing campaign that is rolling out to media outlets this week, the effort is just the latest example of the baby products marketer's growing commitment to social media.
 

Spotlight conversation: A coffee connection

Chantal Todé September 15, 2008

Green Mountain Coffee's Crites sheds light on continuity clubs.
 

MBTA uses mail to promote program to businesses

Bryan Yurcan September 12, 2008

The Massachusetts Bay Transportation Authority, the Boston-area public transit agency, has begun a direct mail campaign to promote its Corporate Pass program. Steve Greenblatt Creative of Dayton, OH, is the agency working on the project.
 

Ritz-Carlton Club launches member magazine

Lauren Bell September 11, 2008

The Ritz-Carlton Club, the fractional ownership arm of Ritz-Carlton, has launched Elevations magazine in a move to improve the owner experience, build loyalty and entice new buyers.
 

Inbox Insider: Signing up

Dianna Dilworth September 09, 2008

Book retailer Borders has revamped its Web site to make the experience feel more like its retail stores: warm, fuzzy and friendly for fireside reading. And, along with new author videos and personalized shopping pages, it also upgraded its send-to-a-friend functionality, making it easier for customers to do the marketing for them.
 

Coffee Bean & Tea Leaf readies e-mail campaign

Bryan Yurcan September 08, 2008

The Coffee Bean & Tea Leaf will send weekly promotions in celebration of its 45th anniversary to its e-mail database for the next five weeks. Beginning tomorrow, the "It's our birthday, your party" campaign will offer discounts and freebies every Tuesday.
 
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