The Publishing Group of America has hired Stark Bros Fulfillment Services to speed delivery of customer orders. The Louisiana, MO, integrated fulfillment services provider will give around-the-clock telephone support, Internet order processing, real-time inventory management and reporting as well as expedited shipping. We had been taking calls for sales in our office, and we had 150,000-plus cookbooks, said Steve Minucci, director of business development for Publishing Group of America, Franklin, TN. PGA fulfillment previously was handled by CBO in Harrison, AR. When we started with CBO in Arkansas we were very small, and we took on this business not knowing where it was going to lead, he said. Business exploded, and we needed to change the scale to bring us up to another level. After consolidating with Stark Bros, PGA inventory and sales data now have real-t