Procter & Gamble Applies RightNow to Boost Online Consumer Experience
Melissa Campanelli
August 30 2006
Procter & Gamble is using RightNow Technologies to improve its online consumer experience across many of its brands, including CoverGirl, Crest, Downy, Folgers, Iams, Olay, Pampers, Pantene, Thermacare and Tide.
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