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Main Feature Articles
Brand marketers rethink e-commerce
Chantal Todé
November 06, 2009
Manufacturers and brand marketers overhaul Web presence to reinforce digital presence, provide superior customer experiences, and drive additional sales.
Travel Channel wins brand game
Dianna Dilworth
October 26, 2009
Marketers are finding success building Facebook games and fan pages to engage customers and build loyalty
Direct to drive social and behavioral gains
October 12, 2009
The economy will be top of mind for attendees at this year's Direct Marketing Association annual conference in San Diego, but direct marketers also see advantages and opportunities
Struggling publishers try customization
Chantal Todé October 12, 2009
A customized publishing model using digital printing has the potential to help media companies recover from bleeding revenue
DRTV clicks for sales
Mary Elizabeth Hurn
September 28, 2009
Direct response TV (DRTV), long used by marketers to drive immediate results, has typically been punctuated by phone operators who are standing by to take orders.
E-commerce an easy sell
Chantal Todé
September 14, 2009
Retailers train their focus online in a tough market by investing in customer experience initiatives.
Publishers cross the digital divide
Lauren Bell
August 28, 2009
With challenges in print well-documented, newspapers and magazines find that boosting readership requires a multichannel content strategy
Billboards come to life by adding mobile
Dianna Dilworth
August 17, 2009
For EZ Lube, a car maintenance franchise based in Southern California, mobile marketing has brought the marketer's billboards to life and given its customers a way to interact with the brand.
Lexus targets affluent black women
Lauren Bell
July 27, 2009
Event marketing, online tie-ins and database marketing combine to generate leads
Marketers weave web of loyalty
Chantal Todé
July 13, 2009
Many multichannel merchants are investing in the e-commerce customer experience as a way to drive results even as economic pressures force them to cutback in other areas.
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