Michelle Eichner, co-founder, VP of client services, Pivotal Veracity October 07, 2008
We all know that e-mail is a powerful tool that allows marketers the unique ability to reach potentially millions of people with a single communication. However, to be effective, marketers need to employ cleverness in their content, relevance in their offers and a certain technical facility in the mode of transmission. Ultimately, the bottom line isn't measured by how many people you reach, but rather how many people reach back to you.