Carolyn Gardner, Sitebrand,

 
Carolyn Gardner is director of customer experience at Sitebrand. Reach her at cgardner@sitebrand.com.
 

Recent Articles

Creating a relevant e-mail experience from click to conversion

January 29, 2008

As e-mail marketers, you assume subscribers will only spend a few seconds reading your e-mails — at which point they decide to keep reading, move on to the next e-mail or delete. In order to make sure as many subscribers as possible opt to keep reading, you work at making your e-mails more meaningful, more personal and ultimately, more relevant.